One of the challenges that organizations have experienced with MemberHub is the ability to communicate at multiple levels within their organization. For example, many of you have created an organization-wide hub, but you’ve always had to remember to add new people to that hub along with any other groups they need to collaborate with. A new feature in MemberHub called Hub Trees is designed to help our customers communicate more efficiently at all levels in their organization.
Hub Trees allow Organization Administrators to group hubs within hubs. This allows admins to:
- Mimic their organizational structure
- Communicate at multiple levels (i.e., school wide all the way to a classroom level)
- Automatically add and remove people from hubs higher up the tree.
When you create a new Hub, you’ll see a dropdown field to select a Parent Hub. The top-most Hub in your organization will NOT have a parent and can be referred to as the Root Hub. Hubs underneath the root will specify the Root hub as its Parent Hub. Each hub can also have sub-hubs if you create more hubs that name it as its parent.
NOTE: Only Organization Administrators will see this Parent Hub field.
To edit an existing Hub’s Parent Hub, simply click on the Hub Settings button inside the Hub change the Parent Hub value and click the Save Changes button.
What Happens When You Specify a Parent Hub
The main thing that occurs is that all people/members in a given hub are automatically added to its Parent Hub. In that way, you can place one person at the lowest level hub and they’ll automatically be added (with an indirect affiliation) to its Parent Hub, on up the line to the Root Hub. This makes it easy on administrators to not have to worry about adding people in multiple hubs.
Hub Tree Example
Here’s an example of an elementary school that uses Hub Trees. The Root Hub is simply the name of the school. Then they have a hub for each grade level in the school and put the classroom hubs underneath the appropriate grade-level hubs.
This means that people can be added to their teacher’s classroom Hub and they’ll automatically be added to the grade-level Hub and the school-wide hub.
This also means that the school can easily communicate with all staff and parents by creating an Announcement (for example) in the school-wide hub or even just communicate, let’s say, with all the staff and parents for 2nd grade classrooms.
Whadda Ya Think?
There has been a handful of customers that have helped test the Hub Tree feature and so far the feedback has been great. We certainly hope that this new feature will help your organization to further centralize your communication efforts and get even more value from MemberHub.