We used to allow any user in MemberHub to edit their family members…but long story short, it became unwieldy. So we gave control over setting up families strictly to admins. However, we’ve had many customers (mainly churches) that have wanted to give the responsibility back to their members to configure their families and help setup the member directory. So, we’ve added it back.
The feature is much smarter now and should hopefully cut down on some of the setup challenges that admins were left with once their members started editing their family members in their portal.
Watch the video below and you can also check out the Knowledge Base article at http://help.memberhub.com/kb/users-guide/setting-up-your-family
MemberHub YouTube Channel
By the way, we’re starting a YouTube channel for all sorts of videos at http://youtube.com/MemberHubVideos. Yeah, it’s pretty lame right now with one video, but we’ll be adding more!
What do you think?