As parents of young children my wife and I are in the midst of learning the details of early childhood education. Both of our children attend a preschool at a local church and we’ve also decided to stick with the Wake County Public School system for Elementary school (my wife and I both grew up in this system after all). One thing is becoming clear, parents have a huge… read more →
The average person has somewhere around 7 email accounts. This reality has proven true at MemberHub when users have repeatedly run into an issue when they attempt to send an email to a list (or reply to a thread) from an email address that’s not affiliated with MemberHub. MemberHub bounces the email because we can’t just let anyone start sending email to a hub’s list. This becomes a challenge when… read more →
In the last year, many people have claimed that email is passe. Often, the main argument is that the use of social media tools like Facebook and Twitter are growing so fast that eventually everyone will just use those tools and their mobile phones to communicate. Others have argued that email is just an inferior communication protocol. While it’s curious and interesting to entertain such a massive shift in the… read more →
One question that we hear often is: Do we add member data in directly or do I have my members signup? Most customers love the current implementation where members signup and manage their own information. Others want complete control and even want to add members manually and start communicating. So the question is: Who owns the data? Can a system be designed that can be both a membership management system… read more →
When you adopt a tool like MemberHub as your organization’s primary communication tool you’re essentially telling your members that “this is how we communicate”. Opening up two-way communication channels and putting your members in touch with each other will result in more informed, more engaged members. This means you get less phone calls and potentially save money on extra staff needed to ensure proper communication is taking place. But “will… read more →
Last week I put up a post on why nonprofit strategies often fail. The message wasn’t ground-breaking or all that entirely original. It was designed to get you asking yourself a lot of questions. My passion for great communication was refueled this morning when John Saddington challenged technology people to put communication first, technology second. We’ve had a quite a few posts here about “communication”, but they don’t get as much attention… read more →
Last week we received an inquiry from an organization that “…is looking for a way to communicate with its workers throughout the world…”. Throughout the world. That’s awesome. Sure, your church and nonprofit has groups that need to get organized and share documents, calendars and messages, but you’re at least in the same town (usually). These folks are spread throughout the world. They’re in different countries, with different resources, different… read more →
I don’t know about you, but I need to work on my listening skills. I love to learn and I learn best by audio. I play the drums by ear. I love to listen to music. I enjoyed school because I liked to listen to professors (well usually). But I cannot for the life of me listen to two things at the same time. It’s physically and literally almost impossible… read more →
Almost everything in your life can be digital now. It’s quite amazing actually. As a family we rarely print pictures any more. Even the ones that we want to share get loaded onto a digital picture frame and proudly displayed in the middle of our house. I figure we’re saving a lot of trees; considering how many pictures we take of our 2 year old. As true as this is… read more →
Check out the tweets from @milleemassey last week. Whether you’re involved with a church, nonprofit, association or generally looking for valuable information you’re sure to find a link or two in here that you must read! The Value of an Active, Simple To-Do List: http://bit.ly/14WTiJ // great reminder!7:58 AM May 28th from web 5 Best Practices to Maximize Your Participation in a Twitter Chat: http://bit.ly/bj1Ny7:55 AM May 28th from web… read more →
