How does the 30-day free trial work?
Starting a trial does not require a credit card! After you sign up, your organization will have 30 days to evaluate MemberHub. At the end of the trial, if you love MemberHub and want to keep using it – and we’re sure you will – then we’ll get your credit card info. From there on out, you’re automatically billed on the same day of each month, so you never need to worry about it again.
If you pay annually, we can invoice you each year and you can write us a check rather than using an automatic credit card payment.
So I can pay annually…do I get a discount?
Yep. If you pay for 12 months in advance you will receive a 10% discount.
How do I know which plan to sign up for?
Our plans are based on the number of MemberHub users at your school: parents + administrators + teachers. If you don’t know exactly how many users you have, don’t worry – just sign up for the plan that seems right, and you can readjust later on if necessary.
Can I change plans?
Yes. MemberHub is a monthly subscription. You can upgrade, downgrade or cancel (though we don’t think you’ll want to) at any time.
What if I refer friends at other schools to MemberHub?
We love getting referrals from our satisfied customers! For every referral you send us who signs up for a paid plan, you’ll get a free month of MemberHub for your own school. And there’s no limit – so 12 paid MemberHub referrals = 1 full year of free MemberHub for you!
What is a hub?
A hub is a private online home for a group. Schools can have one hub per grade, or one hub for classroom; you can set up whatever works best for you.
Each hub has its own calendar, discussion board, place to share files and photos, and a collaborative tool called whiteboards. We explain more about how to use all of these tools in your “Getting Started” orientation once you start your free trial.
How many people can go in each hub?
You can put as many people as you need in each hub. So for example, with the Large plan, you can have up to 500 people in your database and put them in as many hubs as you want.
Is there a way to import my existing data, so that I don’t need to enter everything from scratch?
Absolutely. You can contact us to learn more and details are also provided in the “Getting Started” instructions once you start your trial.